Your Privacy

Collecting your data

1.1 Identity details: the full legal name you go by, the day you were born, the residential address you call home and the email address you use.

1.2 Verification: copies of ID and address documents, plus location results from geolocation checks.

1.3 Money: deposit and withdrawal records and payment method details.

1.4 Play: bets, wins, sessions, limits and bonus history.

1.5 Technical: your IP address, the browser and device you use, and cookie data.

1.6 Messages: whatever you write to us by email.

Securing your data

2.1 Data travels over encrypted connections and is stored on access-controlled systems.

2.2 Staff see only what their role needs. Card numbers are handled by our payment partners, not stored in full by us.

Choosing your marketing

3.1 You get promo emails only when you opt in.

3.2 Want them gone? Flip them off any time under account settings, or hit the unsubscribe link at the bottom of each promo email.

3.3 Self-excluded players and those taking a break receive no marketing.

Using your data

4.1 To run your account, take deposits and pay winnings.

4.2 To verify identity, age and location, and to fulfil anti-money laundering duties.

4.3 To keep games fair, stop fraud and power safer play tools.

4.4 To answer your emails and, with permission, send offers.

Keeping your data

5.1 Account, payment and verification records stay with us for the period Canadian law demands, even once an account has closed.

5.2 Once that duty ends, data is deleted or made anonymous.

Checking age

6.1 Lethbridge Casino welcomes adults aged 19 and over only. Minors cannot open an account with us.

6.2 Should we discover data belonging to a minor, the account is closed and we delete everything the law allows us to.

Placing cookies

7.1 Cookies are covered on our Cookie Policy page.

Updating this page

8.1 Any update to this page is posted right here. For bigger changes, we also email you.

Sending data abroad

9.1 Certain partners store or process data outside Canada.

9.2 We require them by contract to protect it to the standard we apply. Local law there may allow access by authorities.

Sharing your data

10.1 Payment processors, to move your money.

10.2 Identity, age and geolocation providers, to run checks.

10.3 Game studios, hosting, email and analytics providers, to run the site.

10.4 Authorities, when the law requires it.

10.5 We never sell your data.

Exercising your rights

11.1 Want to see what we hold? Ask us and we'll send a complete copy of every bit of personal information on file about you.

11.2 Ask us to correct any information that is inaccurate or outdated.

11.3 Ask us to delete data, unless the law makes us keep it.

11.4 Object to marketing or to other uses based on our own interests.

Relying on legal grounds

12.1 We use data to perform our contract with you, to meet legal duties, for our legitimate interests such as fraud prevention, and with your permission for marketing.

12.2 We follow Canadian privacy law.

Contacting us

13.1 Privacy questions and requests go to [email protected]. We may confirm your identity before answering.